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First of all I need number to contact Discover Card company? Thanks for any comment. Second question of mine... +2..

asked Mar 04 at 19:14

Maggie
's gravatar image

Maggie
51


279 Answers:
Good question... I dunno what is the answer to your question. I'll do some investigation and get back to you if I got an anything. You should email the people at Discover Card as they probably could help you..

answered Mar 04 at 20:50

Kelvin's gravatar image

Kelvin
1558

They certainly don't stay out one class action or another for very long...

answered Mar 04 at 21:59

Kaleb's gravatar image

Kaleb
1822

Thanks for the heads up! I won't be using Credit Karma until they fix this problem. Just to clarify, is it safe to just use TrueCredit and not use Credit Karma? Thanks in advance!..

answered Mar 04 at 23:17

Isabella
's gravatar image

Isabella
3231

This post has been edited by.

Kevinjjc.

: 07 October 2008 - 11:03 AM..

answered Mar 04 at 23:43

Kennedy
's gravatar image

Kennedy
4005

Thanks so much, OP, for posting this..

You've spared a lot of folks (including me) some serious aggravation..

Keep us posted on whether or not they re-code. (The cynic in me thinks it's TU that goofed the code, on purpose, not CK.)..

answered Mar 05 at 00:11

Margaret
's gravatar image

Margaret
4834

I also have a hard inquiry on TU after pulling CK this morning..

I just sent them a nasty gram. Hopefully everyone affected will do the same..

I know that CK can fix the problem and recode the credit score pulls as 'softs,' but can they also remove the hard inquiry from my TU report? If not, I guess I'll be doing my first inquiry dispute with a CRA...

answered Mar 05 at 01:22

Carmen
's gravatar image

Carmen
2755

Dang do I wish I saw this thread before using CK this morning..

I sent off a nasty gram to them and DH is doing it as we speak..

TU really does suck monkey balls and that's putting it in a nice way...

answered Mar 05 at 01:47

Chloe
's gravatar image

Chloe
4218

I agree... Especially since hards are coming from other credit monitoring services also. The cynic in ME thinks this in preparation for giving out the free settlement accounts...

answered Mar 05 at 02:58

Gustavo's gravatar image

Gustavo
454

Has anyone who emailed CK gotten a reply yet?..

answered Mar 05 at 03:56

Marlee
's gravatar image

Marlee
3146

Has it been confirmed that it is an CK issue? I am just really confused as to why the inq wouldnt have shown on my CIDP that was pulled after I pulled CK..

ETA I just rechecked CIDP and noticed my report didn't update this morning so I updated it and it was there, but with that 1 added means 2 left because I have 1 less than yesterday :0.

This post has been edited by.

Sher.

: 07 October 2008 - 04:42 PM..

answered Mar 05 at 05:11

Zariah's gravatar image

Zariah
1913

Sorry to hear the bad news for those of you that had the inquiries show up as hard pulls. Mine did not today, so I will consider myself lucky...

answered Mar 05 at 05:50

Grant's gravatar image

Grant
4443

I received the following email, a couple of hours ago, hopefully they're serious and we'll get an update once they recode:.

Thank you for bringing this matter to our attention. The problem has been.

Identified and corrected. Rest assured that any user affected by this error.

Will have their file corrected shortly. Engineers are currently working on.

Updating the files..

I apologize that it took us a few hours to respond. We had to gather all the.

Appropriate information first. I hope that we did not cause you any.

Inconvenience or angst in those few hours..

We greatly appreciate the role our users and community have in building a.

Better Credit Karma. Through the feedback of users like you, we hope to.

Build the best service possible to provide free access, education, and.

Savings for all consumers. In the future, please feel free to contact me.

Directly should you have any concerns..

Respectfully,.

Kenneth Lin.

Founder & CEO | Credit Karma, Inc..

..

answered Mar 05 at 06:49

Drew's gravatar image

Drew
2126

Thank you for bringing this matter to our attention. The problem has.

Been identified and corrected. Rest assured that any user affected by this.

Error will have their file corrected shortly. Engineers are currently working.

On updating the files..

I apologize that it took us a few hours to respond. We had to gather.

All the appropriate information first. I hope that we did not cause you any.

Inconvenience or angst in those few hours..

We greatly appreciate the role our users and community have in building.

A better Credit Karma. Through the feedback of users like you, we hope to.

Build the best service possible to provide free access, education, and.

Savings for all consumers. In the future, please feel free to contact.

Me directly should you have any concerns..

Respectfully,.

Kenneth Lin.

Founder & CEO | Credit Karma, Inc...

answered Mar 05 at 08:25

Elliot's gravatar image

Elliot
1012

Glad to see they are working to correct/resolve this quickly...

answered Mar 05 at 09:12

Landyn's gravatar image

Landyn
3262

Got hit with a hard as well from credit karma!! grurrrrrrrrrrrrrrrrrrrrrrrrrrr..

answered Mar 05 at 10:05

Emanuel's gravatar image

Emanuel
144

Can't be. If they do that, then they will be setting themselves up for a brand new class action suit...

answered Mar 05 at 11:06

Eric's gravatar image

Eric
4592

What, karma?.

(I laugh because I know it will be resolved for the unfortunate members)...

answered Mar 05 at 11:32

Melody
's gravatar image

Melody
3662

Personally, I'm done with Credit Karma. This is an unacceptable error. I've already b* as much as I need to on TU using CK and TC..

Credit Karma, fix this.... and then.... You're fired!!..

answered Mar 05 at 12:15

Noel's gravatar image

Noel
4694

Don't let the door hit ya on the way out...

answered Mar 05 at 12:59

Marvin's gravatar image

Marvin
2621

As soon as I know this is fixed I will continue to the use the service. Can't complain too much about something that's free that has helped with so many inquiries over time...

answered Mar 05 at 13:45

Scott's gravatar image

Scott
1176

I suppose the irony is that we're getting a hard inquiry while we all use the service primarily to get rid of them. The reality is that the vast majority of CK users probably have no idea they got hit with a hard inquiry today. We're a unique bunch..

Credit Karma is advertised as a service to match offers to a person's credit rating. I used it as such back in July when I got my Discover More card using a link from their site..

I guess I feel the agony of seeing that hard inquiry is enough to make me stop using the service, as advertised or otherwise. I just fired National City today, so I guess I'm in a mood.....

answered Mar 05 at 15:05

Madeleine
's gravatar image

Madeleine
2959

Since the change, isn't CK one of the services through TUI that will put INQ back when they do that?..

answered Mar 05 at 16:34

Ricky's gravatar image

Ricky
4824

I will wait to someone comfirms that they are back to normal. TU is my only that that is clean from IQs...

answered Mar 05 at 17:09

Avery
's gravatar image

Avery
2049

TU seems to operate best when they are being sued. I can count the years they have been suit free on half a hand...

answered Mar 05 at 18:21

Cameron
's gravatar image

Cameron
3446

Just checked my reports again. They deleted hard from TU. Thanks god!..

answered Mar 05 at 19:39

Bethany
's gravatar image

Bethany
505

Karma is a female dawg! All puns intended!.

I log unto TC and see an inquiry in the "alerts." After I updated, the inquiry wasn't there. I'm back to 0 on TU..

I rarely use Karma, and have little need to. Just sucks one of the few times I used it, a hard shows up on the report. At least it appears they fixed it...

answered Mar 05 at 20:46

Hunter's gravatar image

Hunter
1221

Mine and my husband's hard inquiries are still showing. We didn't email to complain however, so maybe it's a case of the squeeky wheel. You can be sure if those hards aren't gone by tomorrow I'll be writing them!..

answered Mar 05 at 22:15

Ayla
's gravatar image

Ayla
3889

I just (today) updated my score on CK, then pulled a TU backdoor report, it was a soft. Good Luck!..

answered Mar 05 at 22:46

Morgan's gravatar image

Morgan
1209

My hard from yesterday is also still showing, however, it was a soft for today's pull. Guess I'm gonna also have to email them to get this resolved...

answered Mar 06 at 00:14

Braeden's gravatar image

Braeden
19

Hard from yesterday was gone this morning when I pulled via PM. 0 inq's on TU...

answered Mar 06 at 01:46

Bianca
's gravatar image

Bianca
698

I'm waiting until tomorrow, just to be sure it's not the here, gone, here again scenario. mine was gone today as well...

answered Mar 06 at 02:21

Paige
's gravatar image

Paige
1548

Mine is now gone. I e-mailed them late yesterday after I saw that some were getting responses. I got the form response late this afternoon.....

answered Mar 06 at 02:42

Braydon's gravatar image

Braydon
3499

I called TransUnion and spoke w/a lady at headquarters yesterday 9/8/08. This was a TU internal software error specfic to CK pulls. They were aware of it and were in the process of correcting all hards to softs. She did say that it could take up to 30 days to show on the bureaus..

Vhorse..

answered Mar 06 at 03:12

River's gravatar image

River
3097

Mine was gone yesterday but back again today, CK isnt letting me update my info it seems to be updating by itself. When I logged on this morning it had todays date. I never got the prompt to put in my ss...

answered Mar 06 at 03:17

Easton's gravatar image

Easton
1977

Mine is also back again today!.

I don't believe yesterday's disappearance was related b* because I have 4 other inquiries that would have bumped first, and they were all still there after the CK disappearance...

answered Mar 06 at 04:43

Allie
's gravatar image

Allie
596

Mine came back too..

It appeared 10/7, off on 10/8, and now on again today 10/09..

I will wait til tomorrow and see what happens. Then I'm going to email them to see what they can do. Haven't logged in CK since 10/7, either...

answered Mar 06 at 05:05

Leonel's gravatar image

Leonel
3437

Back again, too. looks like it was the glitch, not a fix...

answered Mar 06 at 06:34

Amira
's gravatar image

Amira
668

Mine is back tooooooooo..

S.

Ugar.

H.

Oney.

I.

Ced.

T.

Ea..

answered Mar 06 at 07:28

Skyler's gravatar image

Skyler
2222

Doesn't TU have a glitch where it's on, off, then back again a day or two later, regarding new INQ?..

answered Mar 06 at 07:39

Justice's gravatar image

Justice
1612

Are they still doing hard pulls or has that stopped?..

answered Mar 06 at 07:54

Kaiden's gravatar image

Kaiden
4046

Given that another poster has been locked out of CK, because TU "flagged" him, I think this is another fishing expedition for TU to find folks they can accuse of "fraud.".

Instead of just increasing the size of their files, ala EX, they keep trying these half-arsed ways to prevent b..

Stupidity incarnate...

answered Mar 06 at 08:55

Mario's gravatar image

Mario
318

Received a 'mass' email from the owner of CK that they should have it resolved today. As of 4:14 EDT, it's still there..

LOVE T.U..

answered Mar 06 at 10:25

Jaime's gravatar image

Jaime
2561

Yep. Still there..

10/07 - appeared as hard..

10/08 - disappeared..

10/09 - reappeared, but with new date of 10/08 I didn't pull on 10/08!!.

I emailed CK, hopefully I will get answer quick, but as it's the weekend now, I am not planning on it..

But wait,.

So on a fishing expedition that place HARDS? So you have to pull more to get the hard off... that just seems a bit ironic to me in a not really good way..

This post has been edited by.

Deerfern.

: 10 October 2008 - 05:38 PM..

answered Mar 06 at 12:00

Athena
's gravatar image

Athena
316

Ok as of this AM my hard is still there. Didn't they say it would be fixed YESTERDAY! Anyone else checked today yet? Am I alone?..

answered Mar 06 at 13:08

Skylar
's gravatar image

Skylar
3961

Mine is still there too. I think the whole delete on the 2nd day is the SOP for TU inq's right? Don't new INQs appear, then dissappear for a day, then come back. I'm looking forward to this inq going away for good.....

answered Mar 06 at 13:25

Leonel's gravatar image

Leonel
3517

Bumping, as we all should, until we know these IDIOTS at TU fix this mess...

answered Mar 06 at 13:34

Dominic's gravatar image

Dominic
2378

What can we do? I need this gone. I am so tired of emailing them and basically getting nothing..

answered Mar 06 at 15:03

Tristan's gravatar image

Tristan
4123

We must call TRANSUNION/TRUE CREDIT and harass the HELL out of them. CK has no power at this point...

answered Mar 06 at 15:29

Cali
's gravatar image

Cali
318

Son of a...I just checked and mine is back too. This is ridiculous...

answered Mar 06 at 16:49

Marco's gravatar image

Marco
1293

Mine is still there as well..i have been patient up to now; time to e-mail.....

answered Mar 06 at 17:56

Finn's gravatar image

Finn
3453

I never got a hard pull but I am wondering whether I want to pull from CK if they are making these kind of mistakes. It kind of defeats the purpose!..

answered Mar 06 at 18:52

Seth's gravatar image

Seth
4111

Inq is gone this afternoon. Not sure if it was fixed or B*, but it's gone now. Anyone else?..

answered Mar 06 at 18:59

Bianca
's gravatar image

Bianca
1118

Considering that I'm sitting on zero inquiries, I'm letting CK sit for a week or so..

That said, I pulled all the way up until yesterday with no ill effects...

answered Mar 06 at 19:02

Brian's gravatar image

Brian
224

Mine is gone again too. And yes, I am too brock brock brock...bagawk(!!) to try again...

answered Mar 06 at 19:41

Lacey
's gravatar image

Lacey
1603

I wont know til the AM if it is gone, but it better be, it is my only TU inq right now..

answered Mar 06 at 20:57

Nathaniel's gravatar image

Nathaniel
4471

Gone here as well on this morning's PM123 pull...

answered Mar 06 at 21:13

Sergio's gravatar image

Sergio
2639

My CK hard inquiry is gone again this morning per my TC pull..

Doesn't appear to be b* because older inqs that would drop first are still there..

For those wondering, I've been pulling CK daily ever since this incident without any further problems..

It appears to have been a a one time screw-up on CK and/or TU's part..

That said, though, once my other TU inqs drop, I'll be done with CK for a while. It's not worth the headache!..

answered Mar 06 at 22:35

Priscilla
's gravatar image

Priscilla
2329

No such luck here. My TU/INTER is "STILL" there...

answered Mar 07 at 00:06

Bryson's gravatar image

Bryson
2887

Mine is gone again today too...let's see how long before it gets re-inserted again..

answered Mar 07 at 00:15

Kadence
's gravatar image

Kadence
3717

It's just a BS! Inquiry from 10/7 on TU appear as a hard again!!! For the 3 times. What's up???..

answered Mar 07 at 01:23

Kelsey
's gravatar image

Kelsey
1912

Mine has disappeared and returned twice now as of this morning. It was gone from yesterday's PM123 pull but the 10/7 hard is back as of this AM's pull...

answered Mar 07 at 01:54

Ricky's gravatar image

Ricky
3409

Mine has been removed yesterday. Pulled again today and it is still gone...

answered Mar 07 at 01:57

Hope
's gravatar image

Hope
3453

Mine was gone yesterday and RE-INSERTED!.

I hate those idiots...

answered Mar 07 at 03:16

Colin's gravatar image

Colin
4177

Mine has also been re-inserted as of this morning..

Ken Lin (CK Owner & CEO) can blame TU all he wants, but this resulted from us using HIS website..

He shares equal blame. When customers tell you there's a problem with your service you aren't.

Supposed to direct them to the root of the problem and expect them to pursue the issue themselves..

He should be all over TU himself, over and over again, until this problem is permanently fixed..

He is definitely getting another nasty-gram from me today!..

answered Mar 07 at 04:42

Terrance's gravatar image

Terrance
1342

Mine disappeared this morning, it'd disappeared previously, and showed back up. I'll cross my fingers that it stays gone this time!..

answered Mar 07 at 06:04

Aubree
's gravatar image

Aubree
2647

Mine has been gone for a couple of days, now. Since I *B*-ed my last TU inq right after the problem initially surfaced, I stopped pulling. I don't know what would happen if I pulled again..

This post has been edited by.

Jlp58.

: 15 October 2008 - 11:36 AM..

answered Mar 07 at 07:15

Zayden's gravatar image

Zayden
3924

Call 866-212-2170 TUI Special Svcs hotline.

They claim the problem is fixed..

I checked while I had them on the phone, the "hard" is still there..

answered Mar 07 at 07:40

Meghan
's gravatar image

Meghan
1901

Since CK now uses TUI to pull, won't it be one of the ones that adds your INQ back if they do that sort of thing again?..

answered Mar 07 at 08:57

Anthony's gravatar image

Anthony
2829

No more CK for me ever again. Useless service. Get somebody else to click on those d. Capital One cards...

answered Mar 07 at 09:20

Alyssa
's gravatar image

Alyssa
3238

Mine was gone for the past 2 days and has been reinserted this morning. Maybe it's time to fire off a letter to TU. Calling/Emailing them and CK is just resulting in finger pointing and promises that it will be fixed. A little over a week is way too long to fix this..

Perhaps TUs lawyers are just looking for job security now that the latest case is over...

answered Mar 07 at 10:21

Gregory's gravatar image

Gregory
4215

Ok folks we need to figure out what we can do. Mine is STILL THERE. It hasn't ever left. I am so PIZZZED!!!!!!!..

answered Mar 07 at 10:39

Skyler's gravatar image

Skyler
404

Still there... it is a load of c r a p..

answered Mar 07 at 10:54

Kayden's gravatar image

Kayden
2059

TO my way of thinking, CK has a MUCH larger incentive to get this solved that TU does. Therefore, that is where I have been focusing my attention. Here is the text of my latest email to Kenneth Lin:.

Mr. Lin:.

Thank you for the reply. I can appreciate your predicament..

In case it will assist in your discussions with TransUnion, the erroneous inquiry has been deleted and subsequently reappeared several times within the last week. Most recently, it reappeared this morning, after a 2-day absence. I have not logged into Credit Karma since the original problem surfaced, nor do I plan to do so in the future, at least until I have some reasonable assurance that the problem is permanently resolved. For your information, the recurring inquiry continues to be dated 10/07/08..

Sadly, it appears that TransUnion and/or Credit Karma may be unable to resolve this issue in a timely manner. Based on the feedback I have seen from literally hundreds of posters on credit-related message boards, I suspect that many will choose to permanently boycott Credit Karma, as a result. That is a shame..

Good luck with your business. Sounds like you may need it..

Regards,..

answered Mar 07 at 11:31

Raymond's gravatar image

Raymond
2504

Stil showed as of yesterday(10/7)...I am 1hr and 3 mins from being able to check today..

But who's counting?..

answered Mar 07 at 12:45

Avery's gravatar image

Avery
3374

What about sending an e-mail that says something like.

"In addition to the drop my credit score has experienced due to this incorrectly-coded inquiry, it is not unheard of for creditors to take adverse action as result of a new inquiry, and in the current credit climate, I would think that even likelier than usual. If, as a result of this inquiry, I lose a current tradeline and my credit score is even further affected, you can count on hearing from my legal representative. As you know, a lower credit score results in higher APRs on purchases such as houses and cars, so your company's error could potentially cost me thousands of dollars.".

Yeah, it's over the top, but it might get yours first on the list to be fixed..

Lol...

answered Mar 07 at 13:14

Judah's gravatar image

Judah
2555

Still there, I'm going to try calling that number.

EDIT: So I called, the guy on the other end seemed genuinely suprised, and thought it was fixed. Now he said he was forwarding it on, and took my number down to call when it was fixed..

This post has been edited by.

ChaplinReborn.

: 16 October 2008 - 01:28 PM..

answered Mar 07 at 13:33

Adam's gravatar image

Adam
585

Mine's an on again, off again thing too..

10/07 - appeared as hard..

10/08 - disappeared..

10/09 - reappeared, but with new date of 10/08 I didn't pull on 10/08!!.

10/13 - pm - disappeared..

10/15 - reappeared, with date 10/07.

10/16 - still on.

This post has been edited by.

Deerfern.

: 16 October 2008 - 08:24 PM..

answered Mar 07 at 14:43

Kennedi
's gravatar image

Kennedi
3715

Mine was gone yesterday, back today. ahh the saga continues. what a mess...

answered Mar 07 at 15:26

Brooke
's gravatar image

Brooke
4904

So what does everyone think about pulling from CK now? Has anyone pulled that got a hard, not getting hards now?..

answered Mar 07 at 15:33

Andrew's gravatar image

Andrew
4375

I've still pulled CK everyday because I need some TU *B*. The hard from 10/7/08 hasn't budged but no new hards have appeared...

answered Mar 07 at 16:10

Jasper's gravatar image

Jasper
3014

I've pulled every day...just got that one hard inquiry. Figured they WILL eventually fix it, so whats another couple in the meantime? More evidence at the hearing?.

I'm ten mins from being able to check again...after being forwarded on, there should be SOMETHING..

Here's crap for you....

My first pull (EVER) from CK was on 10/7 how's that for luck?..

answered Mar 07 at 17:38

Holden's gravatar image

Holden
687

Still there. It's been, what, 10 days now. I'm getting real curious as to what they were working on...

answered Mar 07 at 18:38

Elaina
's gravatar image

Elaina
1002

What are people talking about when they write something like this? You posted this message at 1:37PM EST. They don't do the 24 hours + 1 minute or whatever it is that TU-based pullers do. On 3:00 AM EST every morning, they reset to the next day and you can pull again. This is the case every day of the week except Sunday, because the TU systems update from 3:00 AM - 6:00 AM EST that morning. So for Sunday, one can pull any time after 6:00 AM..

So you can pull once at 2:59 AM and then again a minute later and they will count as separate pulls on two consecutive dates...

answered Mar 07 at 19:07

Brielle
's gravatar image

Brielle
3337

Ummm...daily pulls are 24 hours from the last time you pulled. So do the math...if I pulled yesterday around this time...I have to wait till today around this time to pull again. Unless you know of a place that gives you infinite pulls every day, I don't think people are pulling every 2 mins. Besides, I'm asleep when they get around to refreshing..

If you do know someplace, I bet quite a few people around here would be interested. Or do you have a theory on how you can pull "once at 2:59 AM and then again a minute later and they will count as separate pulls on two consecutive dates".

And seeing how it's on a tranunion report...odds are that I'm using a transunion puller...

answered Mar 07 at 19:31

Maggie
's gravatar image

Maggie
1147

It is not every 24 hours. It is once a day. You can pull at 11:59 pm pacific time and then again at 12:01am..

You dont have to wait 24 hours. You can update anytime you want as long as it is just once a day as Chaotic said..

This post has been edited by.

Ldhawaii.

: 17 October 2008 - 01:28 PM..

answered Mar 07 at 20:37

Derrick's gravatar image

Derrick
2907

So if I wait till nearly midnight...then pull...and again a few minutes later...I would then have to wait 24 hours before pulling again... And the service I'm using is every 24 hours. If I try too early, it lets me know..

Credit Karma is once a day...but that won't tell you anything about the inquiries. So, really, what's the point? I check it anytime during the day I feel like, but look at my inquiries every 24 hours..

Or I can just go to bed at night....

This post has been edited by.

ChaplinReborn.

: 17 October 2008 - 01:38 PM..

answered Mar 07 at 20:55

Daniella
's gravatar image

Daniella
1626

With the 24+1 dispute and the 'updates from 3 am - 6 am', are you referring to True Credit, a Tu puller? Because they do force me to abide by 24+1. Are you saying that you can sneak through during those hours? I just wasn't sure if there was a mis-understanding in this thread..

TY for your time...

answered Mar 07 at 21:53

Raul's gravatar image

Raul
3255

They're just saying the with CK, you can pull once a day. It can be 5 minutes apart (as long as it's two separate days), or 24 hours, it doesn't matter..

BTW - my 10/7 hard has returned again, in all of it's glory...

answered Mar 07 at 22:50

Landon's gravatar image

Landon
3995

Ah, that's right. NP, thanks.

Same here. I don't even know WHO to call/yell at anymore. This is borderline criminal...

answered Mar 07 at 23:28

Gianna
's gravatar image

Gianna
3473

So how does that help me see if it is still listed as a hard inquiry? I have to still wait 24 hours to pull my report, not just a score...

answered Mar 08 at 00:15

Paul's gravatar image

Paul
3049

My case is the reverse. I had good luck because I was out of town on 10/7 and didn't pull on the 6th, 7th and 8th as a result. That's why I never got the hard. I was wondering why I didn't get a hard. I have been afraid to pull them but it looks like it was just that one day. Anyway, I got my last *B* that I needed for now so I won't be pulling them anymore anyway...

answered Mar 08 at 01:40

Kinsley
's gravatar image

Kinsley
2574

I think one of you is talking about CK pulls that are anytime each day (where the day changes at 3am est midnight pst), the other is talking about other TUI pullers (like TC or PM) which can be used to see if the CK hard is still reporting and that is subject to the 24+1 time limit...

answered Mar 08 at 02:53

Savannah
's gravatar image

Savannah
2307

So, has anybody RESOLVED this through a phone call?..

answered Mar 08 at 02:58

Juliet
's gravatar image

Juliet
3008

I did not know you can call them, I pulled on the 7th, Hard INQ is still there. I sent them a e-mail a short while ago..

If someone has a # please PM it to me...

answered Mar 08 at 04:33

Paola
's gravatar image

Paola
3891

I am on the phone with True Credit and they are giving me the Credit Karma #.

But it was Kenneth's (ceo) phone # :/.

So I didn't harass him. He gives a # to the secretary and she said they are working on it and hope to have it resolved by the end of the week and that people should use the support email at credit karma for any other q's..

I hope this helps. Went from TU to True Credit to his personal secretary to find this out...

answered Mar 08 at 04:52

Kayla
's gravatar image

Kayla
2187

No kidding. I hope they meant it's resolved today/Sunday..

answered Mar 08 at 06:00

Amaya
's gravatar image

Amaya
3903

Heres what I got from Ken today..

Sher,.

There are less than 100 people who still have problems. Can you send me your full name and address and I€™ll have someone double check the inquiry for you. For security, please do not send your SSN..

Thank you,.

Ken.

Wonder how he knows there is less than 100 people with the problem..

answered Mar 08 at 06:10

Cayden's gravatar image

Cayden
2837

What is his direct email, I need to email him. they are now ignoring me thru the regular one..

I think there are more than 100 of us HERE that still have it, much less people who don't even know it is there.....

Blame game.....

answered Mar 08 at 06:53

Lilly
's gravatar image

Lilly
1495

With as ridiculous as thishas become...lets count...what? I'm guessing maybe 30 on here.

I'll be 1...and really do think there's more than 100 people affected still, I somehow doubt that my report is special in anyway....

Next?..

answered Mar 08 at 08:26

April
's gravatar image

April
1089

I am about to cancel NCIP and Creditsecure as I am down to 0 inq's across the board. I don't know much about CK and I have never used them but other than this issue I am reading about in this thread; is this an okay free service to use for just monitoring?..

answered Mar 08 at 09:37

Christian's gravatar image

Christian
2615

If you're looking for *B on transunion...or your trans Fako...or some credit offers, then you can't beat free..

Besides score...there is no other info. No accounts, Inquiries, etc..

If you're at 0 inquiries.....

answered Mar 08 at 10:01

Kyleigh
's gravatar image

Kyleigh
3236

And mine's still there (well, still back again) as of a few hours ago. Just in case anybody is playing the home game..

answered Mar 08 at 10:14

Emiliano's gravatar image

Emiliano
1804

If mine is still there on monday, I'm sending a CMRRR to TU and CK demanding it get deleted. I can understand it taking a day or two, but 10 is not acceptable...

answered Mar 08 at 11:52

Valentina
's gravatar image

Valentina
905

2 and 3!! I agree though...10 days? What's causing the hold up? Just wipe them all to 0 and start over!..

answered Mar 08 at 13:27

Angel's gravatar image

Angel
4092

Mine was gona again from CIDP again this morning, will see tonight if it is on NCIP...

answered Mar 08 at 13:42

Lilliana
's gravatar image

Lilliana
1896

Mine still there I checked cidp at 9 am.

Ditto on sending the letter to TU monday...what should we say though? They have PP as they can see by the 100 or so pulls I already have from them.....

answered Mar 08 at 14:13

Jax's gravatar image

Jax
1211

I have credit karma how are you guys actually seeing the inquiries?.

Thanks...

answered Mar 08 at 14:21

Dallas's gravatar image

Dallas
4731

Just get a standard credit report or credit monitoring service and look under the inquiries section or "requests for your credit" if you use Experian..

If you see Karma/TUInteracti or TUInteracti (as in Tu Interactive) then you know you received a hard pull from them. Mine was removed today and they are working to resolve every possible account that has this error...

answered Mar 08 at 16:00

Athena
's gravatar image

Athena
2264

Looking at the actual credit report or through a third party agency...

answered Mar 08 at 17:17

Saul's gravatar image

Saul
853

Do you really think this isn't intentional on TU's part? Lokk at how TC is run. They advertised a service and then cancelled you for using it the way they advertised it. TU is not making much money from CK. They can afford to dump it. They are trying to chase away the people who are costing them money. This is EXACTLY what they did with TC.

The stuff TU gets away with is simply unbelievable..

It's the perfect plan. They now have lots of frustrated customers who will no longer trust CK. They blame is on a "programming" mistake that could clearly be fixed in a day or two. How many days has it been? The long wait is intentional. In the meantime, CK's customers have stopped using the service...

answered Mar 08 at 17:43

Cade's gravatar image

Cade
146

10/07 - appeared as hard..

10/08 - disappeared..

10/09 - reappeared, but with new date of 10/08 I didn't pull on 10/08!!.

10/13 - pm - disappeared..

10/15 - reappeared, with date 10/07.

10/16 - still on.

10/17 - still on, recieved mass email from CK to Save Thousands with a Your Opinion Counts at the bottom.

10/18 - disappeared...

answered Mar 08 at 17:58

Juliet
's gravatar image

Juliet
1493

Both mine and DH's have disappeared as of about 10 minutes ago using TC to check..

I hope they stay off as I sent a CMRRR to TU earlier this week from both me and DH regarding the hard. time will tell...

answered Mar 08 at 18:33

Eva
's gravatar image

Eva
2283

I just updated TrueCredit and it's still there. Sounds like some of you are getting this resolved. Good for you, but I guess I'll have to send Mr. Lin another nasty e-mail and keep my fingers crossed...

answered Mar 08 at 19:11

Jayson's gravatar image

Jayson
4843

Didn't have any problems with CK. I pull every day...

answered Mar 08 at 20:00

Talon's gravatar image

Talon
2979

Mine's gone again as of a pull this evening from PM123. Will be watching to see whether it rises yet again, zombie-like, from the grave...

answered Mar 08 at 20:15

Haylee
's gravatar image

Haylee
4451

Mines finally gone this morning !!.

Ridiculous !!.

I'm assuming it was TU that resolved this since the inq prior was b'd the day before and maybe they were next in line..

Who knows, maybe I'll see it again..

Clowns...

answered Mar 08 at 21:54

Laura
's gravatar image

Laura
3502

Mine was gone yesterday and is still gone today. Hopefully it's for good this time...

answered Mar 08 at 22:21

Hunter's gravatar image

Hunter
1954

Are there any other services that do not pull TU through Transunion Interactive? Looking for B* for TU. Thanks.

Credit Check Total.

Credit Karma.

Chase IDP.

Are there any others?..

answered Mar 08 at 22:35

Bryson's gravatar image

Bryson
4851

I have been using National City ID Protect with some success. I did not have any problem with return inq. However I did read recently someone said to stay away from it. I have kept it so time will tell..

If someone else has better info on them, please say so!..

answered Mar 08 at 23:08

Julio's gravatar image

Julio
4232

Just updated on True Credit. The inquiry is still there...

answered Mar 09 at 00:39

Callie
's gravatar image

Callie
2177

Still on mine too...but I also got an email saying the number is now smaller than 100..

Don't I feel special. Short bus, not warm and cuddly style...

answered Mar 09 at 01:38

Gunner's gravatar image

Gunner
4942

I don't know that I would say stay away from it if you like it, but I did have some of my NCIP inquiries purged. It didn't bother me too much because I was down to my last few and CK bumped them all right back off within days of getting chopped...

answered Mar 09 at 02:06

Liam's gravatar image

Liam
1628

Mine has been gone since 10/17 (crosses fingers). DW's the same..

answered Mar 09 at 02:44

Joshua's gravatar image

Joshua
998

Are you guys still using CK? I have been scared to touch them!..

answered Mar 09 at 03:54

Catherine
's gravatar image

Catherine
555

Been pulling...just the one day is having issues for me...

answered Mar 09 at 05:02

Kendra
's gravatar image

Kendra
1149

Mine is still gone, I got an email from Ken today and he said it should have been fixed this weekend, which it was..

Anyone still having issues if you are willing you can email your full name and address only (NO SS#) to Ken.

Thats how I got mine fixed..

ETA I am still pulling CK daily.

This post has been edited by.

Sher.

: 20 October 2008 - 04:17 PM..

answered Mar 09 at 05:38

Lola
's gravatar image

Lola
2923

I wish mine would vanish again. It's gone away twice, but it's stuck since mid last-week. I sent Ken an e-mail, and got 0 response. I'll have to follow up again...

answered Mar 09 at 06:29

Giselle
's gravatar image

Giselle
632

So I'm tired of this....

Still there today...anyone else?.

I wonder if disputes take this long?..

answered Mar 09 at 07:13

Harmony
's gravatar image

Harmony
2389

Yup mine is still there. Sent another email yesterday. No answer yet...

answered Mar 09 at 08:38

Jayden's gravatar image

Jayden
1348

Sent one today...even got a response...would post it, but I'm getting paranoid.....

answered Mar 09 at 10:05

Jimena
's gravatar image

Jimena
2497

<br /><br /><br />.

I really think this was a one day glitch. Looking back, it's apparent that on or about Oct 6 CK changed the coding used when a TU file was pulled. Prior to that, the pull was annotated ".

Permissible Purpose: Written Request.

". After that (through to last week), the pull is annotated ".

Consumer Request.

". (As indicated on consumer disclosure date 10/15..

One other thing changed at that time. Prior pulls identified the puller as CREDITKARMA via CREDIT KARMA INC. The puller now is KARMA/TRANSUNION INTERAC..

There may be certain inferences to be drawn about the implications of that...

answered Mar 09 at 11:20

Katherine
's gravatar image

Katherine
3948

Mine from 10/07 is still on there. It hasn't budged for one day. I e-mail Credit Karma back the other day, and needless to say, no response. I am not using their service and most likely will not again. This is ridiculous...

answered Mar 09 at 12:16

Julia
's gravatar image

Julia
4639

Mine is gone today...........Hopefully it won't come back, but I'm not pulling CK anymore......

answered Mar 09 at 13:35

Autumn
's gravatar image

Autumn
596

Still there this morning. Ken fires back emails usually with in the hour for me. Maybe it's because I'm nice in my emails...ignores the part where I ask what was going on...but I'm assured that things will be fixed tomorrow afternoon..

Woot? eh, maybe not..

answered Mar 09 at 13:44

Brenden's gravatar image

Brenden
3371

I got same response...told me to email tomorrow if it is not gone..

answered Mar 09 at 14:38

Aaliyah
's gravatar image

Aaliyah
2021

I just found out my girlfriend left me again today. This is the third time in 3 weeks. This time I hope she stays away for good...

answered Mar 09 at 14:50

Esteban's gravatar image

Esteban
3089

Ken emailed me this afternoon saying to check and see if it was gone and email him. I had already pullled for the day (and it was there as of 7am), but cross your fingers it is gone in the morning.....

answered Mar 09 at 15:53

Kailey
's gravatar image

Kailey
4309

My ex has been gone for 2 days now...I hope she's gone for good, cause I dn't feel like changing the locks....

I was supposed to be in "the last batch," so everyone should be fine now...Anyone still have a stalker?..

answered Mar 09 at 15:58

Marley
's gravatar image

Marley
1797

My inq has been gone, but I cannot pull from them anymore. It give me a "credit error" whatever that means...

answered Mar 09 at 17:11

Madeleine
's gravatar image

Madeleine
3677

Mine still gone, still pulling, I think it was only that one day that there was a problem. I did keep Kens email address just in case..

answered Mar 09 at 18:00

Jordan
's gravatar image

Jordan
4713

I was down to 0 hard on TU - and now this one. Lawsuit time. I think TU actually "Likes" lawsuits. They seem to be doing everything they can to make people's credit ratings hurt...

answered Mar 09 at 18:23

Kailey
's gravatar image

Kailey
1115

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