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First question I got is How do I pay my Monterey County Bank Discover Card account over the internet? Thanks for any response. My 2nd question... Ive been trying to search both here and online but having trouble locating something that I can use as evidence to take two places to court (ideally looking to cite a court case ruling)..

First, I live in PA but have a California 310 number. It is a VOIP service and everyone has this phone number so I am not looking to change it..

I have BML who calls me multiple times a day up until 10:30pm. I had a bank account setup with them, but removed it after reading about other users having money "automatically" taken out. So I've been sending them in a check for the last few months and somehow last month they didn't get my check. They would call from some 410 (Maryland) number anytime between 12:01pm and 10:30pm EST. They did this for a few days until they "found" the payment. When they would call I spoke to a supervisor and told them first, payment was sent and two, I live in PA and they are calling me after 9pm.



I sent letters and emails to BML and got a return call from a "supervisor" who told me they have all legal right to call me until 9pm PST because I have a 310 area code number and it is on an autodialer so there is nothing I can do, but pay my bill on time and this will be avoided..

Next I have some CA who is calling for someone else. Its an automated response that asks for someone else and to "press 1" otherwise hangup. Everytime I've hung up and when I call the number back, it says they can not receive incoming calls. I found the name and address of the CA and about to write them some letters..

They will call multiple times a day and from my house line forwarding to my cell being out of town, they now have my cell phone number and call that too. Last Thursday they called me at 11:54pm and I've had it. I pressed "1" and spoke to someone who I told off and to stop calling as I am reporting them. They told me I am in trouble for acknowledging I am this person by pressing "1" to speak with someone, but this was the only way I could get ahold of them..

Regardless of their 2cents, does anyone know any rulings regrarding phone calls and time zones? BML has all my contact information and proof that my address has been in PA for over two years now...

asked Feb 28 at 11:27

Mckenzie
's gravatar image

Mckenzie
61


That's a good question. I'm not sure what is the answer. I'll do some research and get back to you if I got an anything. You should email the people at Discover Card as they probably could give you an answer..

answered Feb 28 at 13:06

Jasmin
's gravatar image

Jasmin
767

...which might work unless they have been notified the time zone where the calls are being received is otherwise..

Also, since this is a cell phone they are calling, you need to invoke your TCPA rights. Tell them they do not have your consent to call your cell phone using an auto-dialer and if you did consent, you are revoking that consent. This will make auto-dialer calls to your cell phone a $1500 violation per call...

answered Feb 28 at 13:53

Taylor's gravatar image

Taylor
1348

I have spoken to a supervisor on the phone regarding the time zone difference and was assured there would be no more calls, and if there were, they would definitely not be after 9pm... two days later is when they started again after 9pm..

answered Feb 28 at 15:22

Ashton's gravatar image

Ashton
1141

DON'T SPEND IT BEFORE YOU GET IT.

This post has been edited by GEORGE: 08 February 2010 - 01:26 PM..

answered Feb 28 at 16:52

Briana
's gravatar image

Briana
3147

If the caller claims to be a collection agency for BML than they are subject to the FDCPA..

answered Feb 28 at 17:51

Calvin's gravatar image

Calvin
787

Its not a cell phone... it's a VOIP line, aka Home phone over the internet...

answered Feb 28 at 19:02

Leo's gravatar image

Leo
4773

Nope, they call on my cell too. when I am gone I have my phone line forward to my cell phone, they must of wrote down the number because they call my house, then my cell, then my house again..

answered Feb 28 at 20:25

Daniela
's gravatar image

Daniela
2467

Some people here act like SMALL CLAIMS COURT IS A CAN'T LOSE DEAL.

Like they block the door and they are on their knees BEGGING you to not go inside and they have a cashiers check in their pocket for $1,500 and they are almost ready to if you make them go into court.....

answered Feb 28 at 21:27

Danika
's gravatar image

Danika
3815

I would say that if the claims add up enough it's worth the dispute (pending review of your evidence), but nothing is guarenteed. I think you are right tho George in that it is easy to spot a violation and say I would sue - but that doesnt make it a gurenteed win...

answered Feb 28 at 22:45

Isaiah's gravatar image

Isaiah
4249

100% win might not even happen.

Some have also reported many violations and the judge made it into one single one..

answered Feb 28 at 23:29

Camille
's gravatar image

Camille
1386

Also check the TCPA and state specific laws about calling once notified that they are calling a cell phone (even forwarded).

Heads up people. No one is telling the OP to sue sue sue, the OP asked for information about suing. Unfortunately for us, enforcement of these particular laws is left up to the consumer. So, if you believe you have a case and you want to take them to court for statutory violations, just ignore the naysayers...

answered Mar 01 at 00:06

Nevaeh
's gravatar image

Nevaeh
3724

Who said anything about small claims? Or court, for that matter?.

A well crafted ITS delivered to the right people usually does the trick..

Edit: Aaaand it keeps you from being flagged as a 'litigious consumer'..

This post has been edited by fdj: 08 February 2010 - 03:22 PM..

answered Mar 01 at 01:11

Ainsley
's gravatar image

Ainsley
4511

I can only go by what others have said.

And as far as ITS...good luck on that.

(few if any follow through on the threat and they know it)..

answered Mar 01 at 01:52

Jamie
's gravatar image

Jamie
706

OP You need to send them a CMRR and tell them that all calls are inconvenient and you can only be reached by US Mail. once they have that, then you can start raking up the violations. Just because you told a supervisor doesn't mean jack squat. CA will like 102% of the time. You have to start a paper trail on this before taking this up w/ an attorney..

This post has been edited by beli: 08 February 2010 - 03:33 PM..

answered Mar 01 at 02:04

Camden's gravatar image

Camden
2619

You say that as if it's a bad thing...

answered Mar 01 at 03:10

Piper
's gravatar image

Piper
541

As someone that actually has experience on the subject, I've had great luck with ITSs..

This post has been edited by fdj: 08 February 2010 - 04:29 PM..

answered Mar 01 at 04:12

Ashton's gravatar image

Ashton
433

There is a time and place, but when the other side lumps the legitimate litigious consumers in the same category as the LizardKings, it can be a bad thing..

Be mindful of thine opponent, is all I'm sayin'...

answered Mar 01 at 04:25

Nathaniel's gravatar image

Nathaniel
1539

OK...the tons of people who have NOT followed through and didn't have luck are lying???..

answered Mar 01 at 05:01

Tony's gravatar image

Tony
2944

START ASKING....

I got the information HERE and "CR" and "CN"..

answered Mar 01 at 06:19

Claire
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Claire
4399

HOW WHAT WORKS???.

I state FACTS from others and you call them LIES???..

answered Mar 01 at 07:37

Cassidy
's gravatar image

Cassidy
3906

ITS.

It is far from a "CAN'T LOSE" action..

answered Mar 01 at 08:09

Jonathan's gravatar image

Jonathan
998

Stating "facts" from someone else makes them no longer facts since the people you're "quoting" aren't here to answer any questions about what they were doing and how they were doing it. It's called hearsay..

I didn't call them lies. That was your word. You claimed there were "tons of people" that would corroborate your statements. Bring them in so we can help them see what they were doing wrong...

answered Mar 01 at 09:07

Noelle
's gravatar image

Noelle
1756

Simply in the FDCPA..

No calls before 8am or after 9pm, your time zone, not theirs. No if, and's or Butt's about it..

Area code is irrelevant...

answered Mar 01 at 09:40

Lucia
's gravatar image

Lucia
315

I imagine that if they are using an autodialer that determines when it is 9pm in your time zone by the area code they will not simply fix the issue since it would likely require 1 of 2 things..

1.) reprogramming there entire system to determine time zone by your entered address (if they have it).

2.) removing your phone number from the auto dialer.

If this is the case it could prove quite lucritive. I might send them a letter or two (CMRR) stating that you have a CA phone number but you do not live in CA and that 9pm your time is determined by time zone "XXX", that it is extremely inconvenient for you to receive calls after this time (don't say don't call me at all - at least not yet) and that further violations of the FDCPA will not be tollerated..

Than let the charges rack up for a while and finally cash in..

Just my thought......

answered Mar 01 at 10:49

Braden's gravatar image

Braden
899

Write them a CMRR LC&D, that should STOP the calls, if not, contact a lawyer. Just telling them to stop calling isn't good enough with Ca's you need to write them a CMRR,.

As far as BML, they're the OC and are not bound by FDCPA, but they may be held to your state laws if you have something similar on the books as well as another law but the name escapes me now... too early in the morning for me to be up. I'm sure someone will post it soon..

answered Mar 01 at 11:24

Brittany
's gravatar image

Brittany
1914

Yeah that's absolutely a violation of the FDCPA. They should know that calls during these times are inconvenient and is a form of harassment. You can file a complaint at FCC...

answered Mar 01 at 12:45

Rebecca
's gravatar image

Rebecca
1102

Since your line is VOIP, can you block calls from the number via your provider?.

This post has been edited by kevinkev99: 08 February 2010 - 07:56 AM..

answered Mar 01 at 13:25

Lindsey
's gravatar image

Lindsey
1979

Your CMRRR letter needs to say that the calls are inconvenient...

answered Mar 01 at 13:49

Audrina
's gravatar image

Audrina
2446

BML is not subject to the FDCPA..

As to the other entities, they WILL advance bonafide error given that it IS a PST area code...

answered Mar 01 at 14:20

Isaiah's gravatar image

Isaiah
4021

LIMITED C&D (if they know how to read).

NO PHONE CALLS PERIOD.

Why would anybody answer the phone that late at night anyway.

Unless the CALLER ID had a name you know and they wouldn't ever call that late at night unless it was VERY IMPORTANT.

This post has been edited by GEORGE: 08 February 2010 - 11:44 AM..

answered Mar 01 at 15:15

Emmett's gravatar image

Emmett
2688

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