Want the latest Discover Card Deals?

Just enter your email address below and we'll send you secret Discover Card deals every month.
Email Address:

First of all Favorite Credit Card to shop with? Visa, Discover Card, American Express, or Discover and why? Many thanks for any answer or 2. Another quick question... I called into citi just a moment ago and had the pleasure of speaking with a mildly retarded CSR..

The original goal was to convert the card into another product. After much fumbling around on her end she finally told me that there were no offers available. I kept trying to get a reason for this out of her but she just ended up confusing herself so I quit that. Then I moved onto trying to get my interest rate lowered, and got the scripted "were sorry" message..

This is on my Visa branded Dividend card that just had an interest rate increase from 11.4 to 29.99.

I'm SOL with this aren't I? Lost cause?..

asked Feb 28 at 16:57

Angelica
's gravatar image

Angelica
98


I would like to know the answer too. Anyone here know what is the answer to that question. I'll do some research in Google and get back to you if I find an good answer. You should email the people at Discover Card as they probably can answer it..

answered Feb 28 at 18:23

Gabrielle
's gravatar image

Gabrielle
907

Check out the myfico forums for multiple reports of Citi reps and supervisors responding that Citi is no longer allowing product changes.

I called to convert my platinum to a forward and got the same response, from both CSR and three supervisors. Product changes are no longer permitted. Reallocation of a line has nothing to do with a product change.

He didn't even speak to a supervisor and he's asking Citi for a FAVOR in reducing his interest rate. Since when is that an issue that warrants executive customer service?..

answered Feb 28 at 19:48

Moises's gravatar image

Moises
1764

Kb1gra.

He didn't even speak to a supervisor and he's asking Citi for a FAVOR in reducing his interest rate. Since when is that an issue that warrants executive customer service?.

You must be new here..

answered Feb 28 at 20:00

Leonardo's gravatar image

Leonardo
1689

And YOU must be a little less knowledgeable about some of our board quirks..

Management finds it very insulting, that you have used the term "retarded" in such a fashion..

So, I'd simply ask that you refrain from using such demeaning terms on this board in the future, and trust this needs to be discussed no further..

TY..

answered Feb 28 at 21:13

Isabella
's gravatar image

Isabella
4231

"a person who is stupid, obtuse, or ineffective in some way".

- dictionary.com.

Cheers..

answered Feb 28 at 22:29

Amanda
's gravatar image

Amanda
1574

I see you pick and chose what to cut n paste rather selectively..

So don't YOU be obtuse..

TY..

answered Mar 01 at 00:08

Maliyah
's gravatar image

Maliyah
2815

Looks like product change success to me.

Http://ficoforums.myfico.com/fico/board/me...hread.id=199797.

I've had success myself this past October, though I know 3 months ago is an eternity..

answered Mar 01 at 01:48

Everett's gravatar image

Everett
3945

You still got lucky, not too many people are getting what you got...

answered Mar 01 at 02:06

Joaquin's gravatar image

Joaquin
4579

..The American culture of political correctness.

Next time I'll use happier words, I promise..

answered Mar 01 at 02:59

Brycen's gravatar image

Brycen
3887

Product Changes are still allowed with Citi.

However, if you have had a recent ratejack OCT 09-JAN 10 you are SOL in most cases...

answered Mar 01 at 03:53

Javier's gravatar image

Javier
666

I was was recently denied a PC on my RJ (PIF of course) plat. acct.

I thought I may give it several mos and see if they see the light, but.

Is this RJ somehow a permanent 'scarlet letter' on the acct?.

29.99 stands for USURY sad, I used to like citi, oh well, I now do my best to pretend to use the card.

And will continue as long as they pretend to be loan sharks (they do a pretty convincing imitation!).

No one bitter here, FTR.

This post has been edited by savetherobots: 03 February 2010 - 10:46 AM..

answered Mar 01 at 04:02

Kiley
's gravatar image

Kiley
3844

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or __italic__
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

powered by OSQA